Santo Domingo Airport, managed by VINCI Airports, is recognized for the 1st time as one of the 10 best airports in Central America and the Caribbean by Skytrax

  • The World Airport Awards from Skytrax is a global benchmark of airport excellence. The awards were voted by customers in a global airport satisfaction survey conducted from August 2020 until July 2021.

Santo Domingo, RD – Santo Domingo Airport, managed and operated by AERODOM -a subsidiary of VINCI Airports- has been recognized for the first time as one of the 10 best airports in Central America and the Caribbean in 2021 World Airport Awards from Skytrax.

“We are delighted to receive this recognition, which is the result of VINCI Airport’s investment & quality strategy to offer flawless, customer-friendly and enriching service at all its airports. We will continue working to improve the quality of service that all our users receive”, expressed Mónika Infante, CEO of Aerodom.

Since Aerodom joined the VINCI Airports network, the International Airport of Las Américas, José Francisco Peña Gómez in Santo Domingo has remodeled its commercial and restaurant offer and has built a new state of the art cargo terminal.

In addition, thanks to the passenger-centered approach promoted by the VINCI Airports network, AERODOM is currently executing a modernization and optimization plan for the airport that includes the expansion of the central atrium of the passenger terminal, which will be completely renovated relocating the security and outbound migration services to improve these processes and the passenger experience.

In line with the AirPact strategy of VINCI Airports, AERODOM has placed a special focus on the environmental management of its airports, protecting biodiversity, reducing water consumption, facilitating the classification and recycling of waste, reducing consumption of energy and taking advantage of renewable energies. Between 2017 and 2019, the six airports managed by the company reduced their CO2 emissions per passenger by 20%, equivalent to 1,500 metric tons per year, despite the growth in passengers and operations experienced during the period. Currently, AERODOM has photovoltaic generation parks in all its facilities with an installed capacity of 6.8MW, being the main private solar energy self-generator in the country.

Based on a global airport satisfaction survey conducted from August 2020 until July 2021, the World Airport Awards performed by Skytrax is considered a world benchmark for the quality of airport service.

Aerodom has been part of the VINCI Airports network since 2016. The improvements executed at the airport are part of the customer service approach and the commitment to improve the passenger experience at airports belonging to the network.

Las Américas International Airport – José Francisco Peña Gómez serving the capital city of Santo Domingo is the main air terminal in the Dominican Republic due to its location. Since the reopening of the Dominican borders on July 1, 2020, this airport has handled the largest number of flights and passengers in the Dominican Republic, with an average of 60+ daily flights.

About Aerodom

Aerodom is a Dominican company that owns the concession to operate six state airports in the country, due in 2030. It handles an annual average of five million passengers. Since 2016, the company is part of the international airport group VINCI Airports, which is the leading global private airport operator responsible for managing and operating 46 airports in France, Portugal, the United Kingdom, Sweden, Serbia, Cambodia, Japan, United States United, the Dominican Republic, Costa Rica, Chile and Brazil. In 2019, the global network of VINCI Airports handled 250 million passengers. More detailed information is available

About VINCI Airports

VINCI Airports, the leading private airport operator in the world, manages 45 airports in 12 countries in Europe, Asia and the Americas. We harness our expertise as a comprehensive integrator to develop, finance, build and operate airports, while leveraging our investment capability and expertise in optimising operational performance, modernising infrastructure and driving environmental transition. VINCI Airports became the first airport operator to start rolling out an international environmental strategy, in 2016, with a view to achieving net zero emissions throughout its network by 2050.